Shipping policy
Shipping & Return Policy
Shipping
- We currently ship across India and select international locations.
- Orders are usually dispatched within 3–5 working days. During festive periods or special events, there may be slight delays — we appreciate your patience.
- All our products are carefully packed to ensure they reach you safely. Many are handmade and may vary slightly in color or finish — a mark of their uniqueness and authenticity.
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You will receive a confirmation email with tracking details once your order is shipped.
Shipping Charges
- Shipping charges are calculated based on the weight, size, and destination of the order.
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Free shipping may be offered on select products or during promotional periods — keep an eye out!
Returns & Exchanges
- As most of our products are handcrafted and made in small batches, we do not offer returns or refunds unless the item is damaged or incorrect.
- In case of any issue with your order (e.g., you received a damaged or wrong item), please contact us within 48 hours of delivery at contact@chinmayashish.com, with a photo and order number.
- Once approved, we will offer a replacement or store credit, depending on the nature of the issue.
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Returns must be unused and in original packaging. Reverse pickup may not be available in all areas — in such cases, customers may be asked to send the item back to us.
Cancellations
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Orders can be cancelled within 12 hours of placement, provided they haven’t already been processed. To cancel, contact us at contact@chinmayashish.com.
Note:
Every purchase at Chinmaya Upahar supports rural artisans, women’s self-help groups, and Chinmaya Mission’s service projects. We thank you for your understanding and support.
